How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

Was this answer helpful?

 Print this Article

Also Read

Is MS-FrontPage extensions supported on your servers?

Yes. We enable Frontpage extensions on all accounts.

Do you have a web site builder?

Yes we have an advanced website builder available in the control panels of all users that enables...

Do you allow wildcard subdomains so that anything.mydomain.com points to mydomain.com?

Yes we do. Simply contact the support department after your account is setup and they will...

Do you accept all payment methods ? If not what options do I have?

Yes we accept all major credit cards, debit cards, Paypal, Bank Transfers (in some countries) and...