How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

Was this answer helpful?

 Print this Article

Also Read

Do you offer Cpanel with one click Wordpress and other many software installer for FREE?

Yes, we offer very easy to use one-click premium installer in Cpanel (for free) that will allow...

Is MS-FrontPage extensions supported on your servers?

Yes. We enable Frontpage extensions on all accounts.

Do you accept international credit cards or debit cards?

Yes, we accept all international credit cards and debit cards. We even accept virtual or prepaid...

Do you allow wildcard subdomains so that anything.mydomain.com points to mydomain.com?

Yes we do. Simply contact the support department after your account is setup and they will...

Do you accept international customers, orders and domains?

Yes, we run an international company / business and we are very pleased to have customers from...