How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

Was this answer helpful?

 Print this Article

Also Read

Do you accept all payment methods ? If not what options do I have?

Yes we accept all major credit cards, debit cards, Paypal, Bank Transfers (in some countries) and...

How long does it take for my account to be set up?

Normally instantly but may take up to 24 hours if we have to perform any manual fraud checks on...

Do you allow wildcard subdomains so that anything.mydomain.com points to mydomain.com?

Yes we do. Simply contact the support department after your account is setup and they will...

How can I see prices in any other currecy than US Dollars?

We have an option to let you see or order all our products and services prices in all major...

Can you migrate/move my web site for me from my existing host for FREE?

Yes, we can do this for you for FREE. Simply contact our support department with the following...