How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

Was this answer helpful?

 Print this Article

Also Read

Can you migrate/move my web site for me from my existing host for FREE?

Yes, we can do this for you for FREE. Simply contact our support department with the following...

Is MS-FrontPage extensions supported on your servers?

Yes. We enable Frontpage extensions on all accounts.

How long does it take for my account to be set up?

Normally instantly but may take up to 24 hours if we have to perform any manual fraud checks on...

Will I be able to upgrade or downgrade my package any time?

Yes. You can do this easily without interrupting your services just by logging a ticket at our...

Do you offer Cpanel with one click Wordpress and other many software installer for FREE?

Yes, we offer very easy to use one-click premium installer in Cpanel (for free) that will allow...