Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Search
Articles
Can you migrate/move my web site for me from my existing host for FREE?
Yes, we can do this for you for FREE. Simply contact our support department with the following...
Views: 9137
Do you accept all payment methods ? If not what options do I have?
Yes, we accept all kinds of payments including (but not limited to) Credit Cards, Debit Cards,...
Views: 20960
Do you accept international credit cards or debit cards?
Yes, we accept all international credit cards and debit cards. We even accept virtual credit...
Views: 17304
Do you accept international customers, orders and domains?
Yes. We run an international company and we are very pleased to have customers from all around...
Views: 22139
Do you allow wildcard subdomains so that anything.mydomain.com points to mydomain.com?
Yes we do. Simply contact the support department after your account is setup and they will...
Views: 212
Do you have a money back guarantee?
Yes we do. We offer a 30 day money back guarantee on all accounts. Within 30 days, you...
Views: 20480
Do you have a web site builder?
Yes we have an advanced website builder available in the control panels of all users that enables...
Views: 1244
Do you provide FREE trial of your web hosting services?
Yes, you can try our web hosting services for 30 days. Please note we give trial of our web...
Views: 1481
How can I pay with Liberty Reserve?
Simply select "Pay with Liberty Reserve" from the menu when placing any new order or paying for...
Views: 15106
How can I see prices in any other currecy than US Dollars?
We have an option to see all our products/services prices in all major currencies. Simply select...
Views: 7156
How long does it take for my account to be set up?
Normally instantly but may take up to 24 hours if we have to perform any manual fraud checks on...
Views: 8918
How long does it take for support questions to be answered?
All queries or tickets are normally answered within few hours or less. It is usually much...
Views: 10911
Is MS-FrontPage extensions supported on your servers?
Yes. We enable Frontpage extensions on all accounts.
Views: 2235
What is your Liberty Reserve Account Number?
Our Liberty Reserve account number is: U7197207
Our system can automatically accept Liberty...
Views: 1037
Where are your offices located?
Here are the addresses of our offices:
US Office:1217, Fifth Avenue, Suite 500, Seattle, WA...
Views: 524
Will I be able to upgrade or downgrade my package any time?
Yes. You can do this easily without interrupting your services just by logging a ticket at our...
Views: 2120
Will I get any Free SSL certificate? Or can you install a paid SSL certificate for me?
Yes, we provide FREE self-signed certificates to all our customers. These works just like any...
Views: 12577
Will I have unlimited access to update my web site pages or domain names?
Yes, you will have unlimited access to your account using your username and password, 24-hours a...
Views: 10914
