Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Billing Questions (9)
These are the billing related questions usually or frequently asked by our new or existing users/members.

Pre-Sales Questions (20)
These are the sales related questions usually or frequently asked by our web site visitors or new users.

Technical Questions (6)
These are the technical questions usually or frequently asked by our new or existing users.

Most Popular Articles

Do you accept international customers, orders and domains?
Yes. We run an international company and we are very pleased to have customers from all around the world. We equally respect and care for all our...
Views: 22138

Do you offer Cpanel, Fantastico, Installatron, RVSkins and RVSite Builder for FREE?
Yes, these are included in all accounts absolutely (100%) FREE.
Views: 22046

Do you accept all payment methods ? If not what options do I have?
Yes, we accept all kinds of payments including (but not limited to) Credit Cards, Debit Cards, Paypal, Liberty Reserve, E-gold, Western Union,...
Views: 20959

I uploaded my HTML files, but I am still seeing your default page?
Your main file (web page) must be named as index.* Example: "index.html", "index.htm" or "index.php" etc.
Views: 20852

Do you have a money back guarantee?
Yes we do. We offer a 30 day money back guarantee on all accounts. Within 30 days, you can request a full refund for your hosting or...
Views: 20480